Privacy Policy

How we collect, use, and protect your information.

Information We Collect

When you use our services, we collect information you provide directly, such as your name, email address, phone number, and booking details. We also automatically collect certain technical information, including your IP address, browser type, and usage patterns on our website.

How We Use Your Information

We use the information we collect to process your bookings and transfers, communicate with you about your reservations, improve our services and website experience, send promotional materials (only with your consent), and comply with legal obligations.

Data Sharing

We do not sell your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and conducting our business — such as payment processors and email service providers — provided they agree to keep your information confidential.

Cookies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and support our marketing efforts. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to access, correct, or delete your personal data held by us. You may also object to or restrict certain processing activities. To exercise these rights, please contact us using the information below.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: info@vortextours.com
  • Phone: +255 777 000 000
  • Address: Stone Town, Zanzibar, Tanzania

Last updated: May 2026